Ashley Brown – Medium

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Ashley Brown

5 Tips to Foster Customer Loyalty With Personalized Customer Service

As the saying goes, the customer is king. And as entrepreneurs know, loyal customers are the life-blood of any business.

3 min readApr 30, 2021

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5 Tips to Foster Customer Loyalty With Personalized Customer Service

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Ashley Brown

Empowering Organizations to Empower Women

Culture is created through ideas that shape behaviours. Problems arise when culture that affects a certain group of people is created by…

3 min readApr 30, 2021

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Empowering Organizations to Empower Women

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Ashley Brown

Subscription based businesses & customer service: a match made in heaven

Of all of 2021’s business trends, one stands out: outstanding customer service will be the most important driver of your company’s growth…

4 min readApr 30, 2021

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Subscription based businesses & customer service: a match made in heaven

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Ashley Brown

Customer Service Videos — Your Secret Ingredient to Better Customer Relationships

Video marketing has been a buzzword for about a decade, and the opportunities videos create for outstanding customer service just keep on…

3 min readJun 29, 2021

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Customer Service Videos — Your Secret Ingredient to Better Customer Relationships

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Ashley Brown

How Omnichannel Customer Service has Become a Requirement Post-Pandemic

The onset of the pandemic has shown businesses that there is little to no room for mistakes. Those invested in great customer service have…

3 min readMay 18, 2021

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How Omnichannel Customer Service has Become a Requirement Post-Pandemic

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Ashley Brown

The Rise of Women in the Face of a Pandemic

Few people saw the COVID-19 pandemic coming. Huge, disruptive, life-altering events are often strangely like this. As the…

15 min readFeb 2, 2021

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The Rise of Women in the Face of a Pandemic

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Ashley Brown

WHY CUSTOMER CARE IS EVEN MORE IMPORTANT IN 2020

Consumers have more options than ever before and won’t hesitate to switch companies if their service experience doesn’t meet their…

4 min readApr 10, 2020

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WHY CUSTOMER CARE IS EVEN MORE IMPORTANT IN 2020

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Ashley Brown

3 Powerful Ad-Campaign Mistakes You’re Making Right Now (Stop Losing Sales)

You’ve spent hours upon hours on your ads. You’ve hired a legendary team of people to work alongside you to make you get the biggest…

16 min readJul 22, 2019

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Ashley Brown

How Great Customer Service Can Help Humanize Your Company

So, knowing that real-life humans appreciate like-minded connection more than robotic automation, how do you bring back (or keep) human…

4 min readOct 30, 2018

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How Great Customer Service Can Help Humanize Your Company

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Ashley Brown

5 Ways to Use Web Chat to Engage Customers on Your Website

1. Be Proactive

4 min readOct 26, 2018

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5 Ways to Use Web Chat to Engage Customers on Your Website

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Ashley Brown

Ashley Brown

Business Architect Extraordinaire. 🦄 Founder/CEO She Inc (sheinc.ca) 🦸 COO Archangel (archangel.cc) 👑 COO Hello Betty (hellobetty.club)

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